WATERLOO (KWWL) -- The Federal Communications Commission is holding to walk-in help centers to answer questions and provide hands on support following the upcoming switch to digital.
Five stations in eastern Iowa, including KWWL, will end their analog transmission on Feb. 17.
Crossroads Center and Lindale Mall have generously agreed to support their
communities by hosting walk-in help centers to assist consumers with the switch to
digital television. The help centers will assist consumers with any problems they may
be having with the installation and set-up of digital-to-analog converter boxes as well as
answering other questions about the switch to digital television.
The help center at Lindale Mall will be located near the Food Court and will be in
operation on Thursday February 19th from 2pm until 8pm. Lindale Mall is located at
First Avenue NE and Collins Road NE in Cedar Rapids.
The help center at Crossroads Center will be located near JCPenney and will be in
operation on Friday February 20th from 2pm until 8pm. Crossroads Center is located at
I-380 and San Marnan Drive in Waterloo.
Consumers unable to visit a walk-in help center can receive assistance by phone from
the FCC Call Center at 1-888-CALL-FCC (1-888-225-5322).