UPDATE: Fraudulent text message sent to U.S. Cellular customers - KWWL - Eastern Iowa Breaking News, Weather, Closings

UPDATE: Fraudulent text message sent to U.S. Cellular customers


(KWWL) - Eastern Iowa law enforcement companies are warning about a fraudulent text message being sent to some cell phones.  The messages come from a company calling itself "MetaBank" advising there's been a security breach on their account and urges them to call a toll-free number to inquire about the problem.  When customers call the number, they're asked for their credit card number and other pieces of information.  Police say it's a scam.  A majority of the messages went to U.S. Cellular customers, though other customers of other cell phone providers in eastern Iowa say they were targeted as well. A U.S. Cellular spokesman tells kwwl.com the company's information technology staff is working to find the source of the text message.  The company says customers who receive the text message should call U.S. Cellular customer service at 611.

U.S. Cellular released this statement to kwwl.com Sunday afternoon:

"At U.S. Cellular, customer satisfaction is our top priority and maintaining the privacy of our customers' data is of the utmost importance.

Within minutes of learning about the phishing attempts our network operations team had put filters in place to block the messages. We apply the industry's leading anti-SPAM programs to protect our customers from receiving millions of unsolicited text messages every day. However there is no solution that completely prevents SPAM from reaching customers.

The following tips will help customers protect themselves from unauthorized people seeking sensitive personal financial information, such as credit card and bank accounts numbers:

- Never give credit card numbers or financial information over the phone or via text message

- Try not to display your phone number in public

- Check the privacy policy when you submit information to a web site

- Read and understand the entire form before you transmit personal information through a web site

-    Register your phone number on the national Do-Not-Call list online at www.donotcall.gov <http://www.fcc.gov/fcc-bin/bye?http://www.donotcall.gov>, or by calling 1-888-382-1222. "


Online Reporter:  Bob Waters

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