Cedar Rapids uses survey to ask citizens how it's doing - KWWL - Eastern Iowa Breaking News, Weather, Closings

Cedar Rapids uses survey to ask citizens how it's doing

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The City of Cedar Rapids wants to know how it's doing. 

They sent out thousands of surveys asking citizens for feedback on everything from roads to flood control. 

A series of questions and a scale ranging from 'Excellent' to 'Don't Know' make up the National Citizen Survey. 

"We use that survey so that we can compare ourselves not only to our own numbers but to cities across the country," says Assistant City Manager Sandy Fowler. 

The city first used the survey two years ago with plans to roll it out every two years going forward. 

2016 results showed 67% of people were unhappy with the roads, ranking them fair or poor. 

People put public safety at the top of the list when it came to what is important to them. 

"What we felt like the survey in 2016 was showing is those places where people said we want you to do better, that's where we were investing city dollars already so we kind of felt confirmed where we were spending money on streets, on neighborhoods were the right places," says Fowler. 

Surprisingly flood control ranked at the bottom of the list in 2016 when it came to what people thought was important, but the city says the survey was done before the 2016 flood so they are interested to see where flood control ranks now. 

The city is also anxious to have something to compare with once the 2018 survey's are done. 

"Really what's interesting to us is this year, so how did we do since then," Fowler told us.

The city will use the survey results to help decide how they can best use public resources. 

If you didn't get a survey in the mail there is an online version you can take here : http://bit.ly/cedarrapids2018

Physical surveys need to be mailed by the 21st, however the online one is available until the 26th. 

Results will be presented to the city council in May. 

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