Latest scammer targets computers and banks - KWWL - Eastern Iowa Breaking News, Weather, Closings

Latest scammer targets computers and banks

Posted: Updated:
WAUCOMA (KWWL) -

An eastern Iowa woman catches the latest scammer trying to get money through a computer hack.

Mary Lou Tillman of the Waucoma area said she was using her computer when it froze, and a window prompted her to call for help.

When she did, the person on the other line told her, her personal information was compromised, and she would need to pay to keep it safe.

Fortunately, she got off the phone, went to her bank, and she closed her account.

Mary Lou Tillman's computer tower is all checked out after it was hi-jacked by a scammer this week.

Mary Lou calls herself tough and pretty perceptive, but she said she was blindsided when this all happened.

"I get on my Facebook and talk to my friends, and that's it. I'm not computer savvy, but that's what happened," Mary Lou said.

Mary Lou said she was using her computer when it froze, and a window popped up with a number to call for a quick fix.

"So, I called them, and they said they were with Microsoft, we're here for you, we're shutting this down right now for you, but you need to send money," Mary Lou said.

She said she gave them her banking information to pay for the repairs, and when she got off the phone, she called her own tech person who told her to reset her modem.

He also told her, she was likely being scammed.

"We had to end up changing our checking account, and we found out that other people are getting hacked by these very same people," Mary Lou said.

Mary Lou said she was happy they didn't take any money, but she's upset scammers seem to be getting smarter.

"To be in your own home and violated like that. Your computer is kidnapped, and you have to pay a ransom," Mary Lou said.

A representative from Mary Lou's bank said they haven't seen a spike in any of these reported crimes, but they do happen.

They said they're looking into new and improved ways to ensure customers' on-line accounts are safe.

Mary Lou said after resetting her modem and hanging up the phone, the person on the other line called her more than 15 times to try and get more information.

Powered by Frankly