Apple offers free battery replacement for shutdown problem - KWWL - Eastern Iowa Breaking News, Weather, Closings

Apple offers free battery replacement for shutdown problem

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(CNN) -

Apple is offering free replacement batteries to some iPhone 6S users whose phones abruptly shut down for no apparent reason.

Apple said in a Monday statement that a "very small number" of devices made between September and October 2015 are affected.

Apple's announcement comes less than a week after a consumer watch group in China launched an investigation into the problem.

"A considerable number" of Chinese users reported their iPhone 6 and 6S devices would suddenly turn off despite showing plenty of battery life, the China Consumers Association said in a statement. The phones would not turn back on even when plugged into chargers, according to the consumer group.

Apple said the battery problem is "not a safety issue." Its big rival Samsung pulled its flagship Galaxy Note 7 smartphone after repeated reports of the devices bursting into flames. Samsung initially said batteries in some Note 7 phones were to blame but is yet to fully explain the cause.

Apple's battery replacement offer for the iPhone 6S applies worldwide. Owners of eligible phones with cracked screens will have to repair them before getting the new battery, Apple said.

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