Alliant Energy apologizes to customers for higher bills - KWWL - Eastern Iowa Breaking News, Weather, Closings

Alliant Energy apologizes to customers for higher bills

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CEDAR RAPIDS (KWWL) -

Alliant energy is apologizing to its Iowa customers after electric bills this summer were higher than normal.

In a statement, they say, "We let many of you down."

Alliant Energy is citing a hotter than usual summer for this.

The bills are considered to be estimated bills sent out by a new system, but according to the electric provider, they are accurate. "We understand that this is important but we want customers to know that the bill is accurate," said Justin Foss, spokesperson for Alliant.

They also claim customers used more energy. 

Foss says they will work with you on a payment arrangement if you need it.    

To read the statement, visit: https://alliantenergy.wordpress.com/    

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