Windstream service restored to Delaware County customer - KWWL - Eastern Iowa Breaking News, Weather, Closings

Windstream service restored to Delaware County customer

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MANCHESTER (KWWL) -

Delaware County phone service is restored after a Windstream customer said his line was disconnected without notice.

We talked to customer, John Mack, Friday. 

He said his phone and Internet service were cut off.

When he reached out to Windstream, a customer service representative told him service wouldn't be restored for nearly two weeks.

When we tried reaching out to Windstream Friday, a customer service representative told us someone from the Public Relations department would return our phone calls, but they did not until we shared Mack's story during 5 and 6 o'clock newscasts.

We reached out to the Delaware County Sheriff's Office Friday, and a deputy told us it appeared Mack was the only customer who reported spotty service.

According to Mack, Windstream workers showed up Saturday morning to fix his service.

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