Iowa City groomers say Virginia dog's death is groomer neglect - KWWL - Eastern Iowa Breaking News, Weather, Closings

Iowa City groomers say Virginia dog's death is groomer neglect

Posted: Updated:
  • KWWL.com LinksMore>>

  • Iowa City News

    Iowa City News

    Local news and information for Iowa City, Coralville, North Liberty, Solon, Tiffin, Swisher, Hills, Lone Tree, Oxford, University Heights, Shueyville and all of Johnson County and the surrounding area.More >>
    Local news and information for Iowa City, Coralville, North Liberty, Solon, Tiffin, Swisher, Hills, Lone Tree, Oxford, University Heights, Shueyville and all of Johnson County and the surrounding area.More >>
IOWA CITY (KWWL) -

A dog in Virginia is dead after it's owner says it was left in a heated drying cage by a groomer at Petco.

The devastating situation happening all the way in Virginia, but drying cages are used for pet grooming throughout the country including some in eastern Iowa.

The Petco in Coralville couldn't make anyone available to talk to KWWL on camera, but one of it's groomer says they have four large drying cages and one does have a heater.

Groomers at Brenneman's Grooming and Pet Supplies in Iowa City says the Virginia dog death is purely groomer neglect.

"With it being a younger dog with no health issues, I would just go with groomer neglect," said Heather McGouran.

McGowan has been grooming pets for more than 20 years and says there's no way a responsible groomer accidentally leaves a dog in a heated drying cage.

She says at Brenneman's they've stopped using *heated drying cages decades ago.

"We monitor that between all six of us, very carefully," said McGouran. "Say the dog isn't dry yet, we pull it out and hand dry it as opposed to just leaving it and letting it stay."

McGouran says they don't even use heated drying cages, instead they operate a fan using room temperature only - for a max of 15 minutes.

She says depending on the dog, some don't like to be dried, so the dog stress and by adding heat to an enclosed cage, things can become deadly.

"Unfortunately, you have irresponsible people that keeps resetting [the dryers]. These animals aren't just pets, these are people's children," said McGouran.

The owner in Virginia says she dropped off her 2-year-old golden retriever, Colby at a Petco store for routine grooming.

Hours passed she called to check on Colby and later learned he had died of a heat stroke from being left inside a heated cage drying for a long time.

McGouran says golden retrievers do take longer to dry because they are a double coated breed, however at Brenneman's they're completely opposed to using heated cage dryers.

The groomer at the Petco in Coralville says they only use heated drying cages on pets with larger coats - like the Virginia woman's golden retriever, and they're supposed to set the heater for a maximum of 10 minutes.

The Petco in Virginia did release a statement saying "health and safety of pets is always our top priority."

The company also says they are investigating the case.

Powered by Frankly