Verizon and Sprint paying up for bogus phone charges - KWWL - Eastern Iowa Breaking News, Weather, Closings

Verizon and Sprint paying up for bogus phone charges

Posted: Updated:
(NBC) -

Verizon and Sprint agree to pay up to settle charges they each allowed bogus charges to make their way onto customers' monthly bills.

According to federal regulators, the two mobile providers had partnered with third-party vendors that sell premium text messages services, such as daily horoscopes and trivia. 

But consumers who hadn't signed up for services were charged anyway, typically about $9.99 a month.

Verizon has agreed to pay $90 million to settle the charges with the FCC. Sprint has agreed to pay $68 million.

Most of the money will be used to refund duped customers.

In statements emailed to reporters today, both companies say they'd stopped allowing premium text messaging before the government investigation began, and that the settlements reflect their commitment to customer service. 

Current and former Sprint and Verizon customers should review their bills and contact Sprint and Verizon if they suspect unauthorized third-party charges were wrongly added to their bills. 

Powered by Frankly