Mediacom internet email sluggish during repairs - KWWL - Eastern Iowa Breaking News, Weather, Closings

Mediacom internet email sluggish during repairs

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WATERLOO (KWWL) -

A Mediacom representative says the sluggishness some customers are experiencing with internet based email is expected to be fixed by the middle of next week.

After receiving complaints from a number of customers, we contacted Phyllis Peters, a spokesperson for Mediacom. Peters says the problem stems from a server issue. The company has had to build a backup server, transfer accounts to that server, fix the server with the issue and then transfer the email accounts back. Peters says this is causing some slowness with delivery of email to some accounts. Peters assures customers that they will receive all of their emails, but some may be delayed at times.

Peters says the whole process should be completed by Wednesday.

Customers with questions should call 877-387-8087.

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