UPDATE: UNI issues paper checks to banks after payroll glitch - KWWL - Eastern Iowa Breaking News, Weather, Closings

UPDATE: UNI issues paper checks to banks after payroll glitch

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The University of Northern Iowa will issue paper checks to as many employees' banks as possible Wednesday after a payroll glitch resulted in a large number of employees not receiving their once-monthly checks.

Approximately 2400 employees were affected, according to UNI Director of Public Relations Scott Ketelsen.

"Actual paper checks are being printed in lieu of direct deposit and will be delivered to as many of our employee's (sic) financial institutions as possible before those businesses close today," said Michael Hager, senior vice president of administration and financial services at UNI, wrote in an email Wednesday afternoon.

Ketelsen said most cases were resolved by the end of the day Wednesday. However, Hager noted that, due to various security protocols, trying to electronically deposit all checks would mean some remaining employees wouldn't get their checks until Friday.

"There are going to be some who bank out of town that we weren't able to get paper checks to," Ketelsen said.

However, Hager also said employees who "bank at locations beyond a distance that can be driven by closing time today" will see their paychecks electronically deposited on Friday.

Officials also noted that the university would cover "any costs" incurred as a result of the glitch.

"Please accept our sincere apologies to anyone and everyone impacted by this situation," Hager wrote in an email to staff. "This is an unacceptable scenario and you can count on UNI to make it right for every employee"

The cause of the glitch is still unclear.

"We'll make it right," said Ketelsen.



Employees with the University of Northern Iowa were not paid this month after a payroll issue.

UNI Spokesperson Scott Ketelsen says the transfer from UNI to the financial institutions did not happen and the UNI payroll staff is working to correct the issue.

In an e-mail to UNI employees, Senior Vice President, Administration & Financial Services Michael Hager says, “As soon as more information is available you will be notified via email. I anticipate a solution very shortly. Thank you for your patience and many apologies for any inconvenience this may be causing.”

UNI employees get paid one paycheck a month on the last day of the month.

Amie Steffeneicher and Michael Crowe contributed to this report.

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