Software error leads to inaccurate sewer bills - KWWL - Eastern Iowa Breaking News, Weather, Closings

Software error leads to inaccurate sewer bills

Posted: Updated:

 A software error led to North Liberty water customers being sent inaccurate bills for the month of June.

City staff members discovered the error Monday.  The mistake caused customers to be billed for only the minimum wastewater use, regardless of the amount of actual use.

The difference is about $15 to $22 for most customers.

Customers who have already paid their bills will receive new bills noting the balance owed. Customers who have yet to pay their monthly bills will receive new bills for the total owed.

People with questions can contact City Hall at (319) 626-5700.

Powered by WorldNow
All content © Copyright 2000 - 2014 WorldNow and KWWL. All Rights Reserved.
For more information on this site, please read our Privacy Policy and Terms of Service and Mobile Privacy Policy & Terms of Service.

Persons with disabilities who need assistance with issues relating to the content of this station's public inspection file should contact Administrative Assistant Sandy Youngblut at 319-291-1259. Questions or concerns relating to the accessibility of the FCC's online public file system should be directed to the FCC at 888-225-5322, at 888-835-5322 (TTY) or at