Chief Medical Officer at Allen Hospital Tim Horrigan said the results don't mean much because the hospital didn't participate in the survey.
"I wouldn't say Leapfrog is deceitful," he said. "I think Leapfrog is taking what they want from various places to create their own score," he said.
According to Horrigan, the hospital uses other survey measures and other quality reporting tools.
While he admits they'd like to receive top grades on all surveys, he said the hospital focuses on other external and internal survey measures.
"I think it's very important that people know that for the kind of patients we're treating, we're treating them the best," he said.
University of Iowa Hospitals and Clinics (UIHC) was also given a "C" on the Hospital Safety Score.
In a statement, a spokesman from UIHC said the Iowa Healthcare Collaborative does not support or endorse hospital reporting to Leapfrog for the following reasons:
"The Iowa Healthcare Collaborative has significant reservations about the value to Iowans of reliance on proprietary surveys or quality measurement tools, such as Leapfrog. It therefore does not endorse such proprietary products. IHC and Iowa hospitals’ experience with TMIT, the precursor to the Leapfrog survey, leaves significant hospital to hospital scoring reliability questions, which, in our view, dramatically weakens the validity and usefulness of the Leapfrog data.
IHC endorses the National Quality Forum’s 30 Safe Practices and prefers to focus on evidence-based metrics that promote quality and safety improvement.
Consumers are increasingly gaining access to better, reliable, quantifiable data describing healthcare provider performance. The IHC reports publicly on CMS measures, AHRQ and through the HAI Reporting Initiative.
The IHC has become an unprecedented focus of engagement of Iowa’s healthcare provider community in initiatives to improve the quality and safety within our healthcare delivery system. It has accomplished this by involving providers in the selection of evidence-based metrics with the goals of public transparency, statewide quality and safety measurement, and improvement. Iowa’s healthcare providers are already very engaged in patient safety and quality improvements as evidenced by the work of the Collaborative.
A cornerstone of the Iowa Healthcare Collaborative is responsible public reporting. It is the position of the Iowa Healthcare Collaborative that the Leapfrog Survey does not meet the criteria of the IHC Responsible Public Reporting Policy."
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