Written by Justin Andrews, Multimedia Reporter - bio | email
WASHINGTON (KWWL) -
The owners of a nursing home claim they are following state regulations, and the state is still giving them grief.
The Rhoads family owns All American Care of Washington.
They say they understand there are minimum state requirements, but they're trying to follow them as much as they can.
"This is a complete shock that we'd be treated this way, when in fact we were here to build models and use technology to improve the results of not just nursing homes, but healthcare in general," said All American Care owner Jerry Rhoads.
However, it's nothing new to state regulators.
According to Medicare.gov the facility is considered a Special Focus Facility, meaning the facility has "a history of persistent poor quality of care, as indicated by the findings of state or Federal inspection teams..."
"When you constantly have regulatory bodies in your building your staff doesn't know how to conduct their business," says Kip Rhoads who helps his parents run the facility. "People make mistakes when they're being watched, more than when they're not. Our number one goal was to make this a better place."
The nursing home has been in hot water yet again recently, after they reportedly failed to do CPR on a dead patient.
Owners and staff admit that their nurses failed to do CPR, but they say regulators shouldn't be penalized.
"We are held responsible for what we do, so we should be held accountable, not the facility, because the did have something in place," said Suzie Davis, director of nursing at the facility.
In documents sent to us by the Iowa Department of Inspections and Appeals, it states that the facility didn't have proper CPR procedures in place, but the owners claim they did.
Kip Rhoads says there are going to be mistakes.
"You're going to have mistakes, you're going to have staff that you thought you might be able to resurrect that were with the old," said Kip Rhoads.
Staff at All American Care say patient care is their main priority.
Their main goal is to raise people to their highest level of functioning, so they're able to eventually return back to their homes.
A spokesperson with the Iowa Department of Inspections and Appeals tell us it's the owner's move now, they can either correct the issues, or close their facility.
The Rhoads family also owns another nursing home in Muscatine, and they say that facility is not in any jeopardy.
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