U.S. Cellular launches Battery Swap program - KWWL - Eastern Iowa Breaking News, Weather, Closings

U.S. Cellular launches Battery Swap program

WATERLOO (KWWL) -- U.S. Cellular has launched a new program where customers can come into any store and change out a dead or dying battery for a fully-charged one - for free.

U.S. Cellular is the only wireless company to offer this service, called Battery Swap. Models sold in the last 18 months are eligible for the program. 

"Our Battery Swap program is perfect for people who depend on their wireless devices as their lifelines, such as business people, parents, not to mention heavy users who drain their battery daily," said Jay Ellison, executive vice president and COO of U.S. Cellular. "We're offering this service to help our customers stay connected."

The program will help users keep their phones longer and save the cost of buying a new battery, which typically costs about $40.

U.S. Cellular's Battery Swap specialists offer these tips to improve the performance and life of your wireless battery:

Turn off non-essentials - Turn off your Bluetooth when you are not using it. Reduce the backlight brightness and backlight timeout features if this is available on your phone. You can do that through your phone setting.

Power cycling - Turning your cell phone off while charging not only will help extend the life of the battery, it also acts as a reset similar to your computer. Power cycling, or turning the cell phone off and then on again, allows a cell phone to use the optimum tower for its location and clears the cache of the phone. If you get stuck on a screen or have problems texting, power cycling often will help.

Don't expose to extreme temperatures - Storing a battery at extremely high or low temperatures can wear it out, so be sure to bring it in from the car on hot summer days and cold winter nights.

See a phone doctor - If your phone no longer holds a charge, contact a technician with your service provider.

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