Dubuque Hospital named to top 100 - KWWL - Eastern Iowa Breaking News, Weather, Closings

Dubuque Hospital named to top 100


DUBUQUE, IA - Mercy Medical Center - Dubuque has been named one of the nation's 100 Top Hospitals for 2008 by Thomson Reuters, a leading provider of information and solutions to improve the cost and quality of health care.

"It's an honor to be judged this highly by an independent third party, and a real tribute to the excellent work of our employees and medical staff day in and day out," said Russell M. Knight, President and CEO of Mercy Medical Center - Dubuque. "We didn't apply for this award and we aren't paying a fee to talk about it. We won because of consistent high performance across the board - every department, every way, every day."

Mercy - Dubuque is one of only two hospitals in Iowa that has earned this award for 2008. The other is Mercy Medical Center - North Iowa, which is a member of Trinity Health of Novi, Michigan, along with Mercy - Dubuque. "It's great for a community our size to have an award-winning hospital that takes such good care of our patients across a broad range of specialties," said James R. Hubbard, M.D., President of the Mercy Medical Staff.

According to Thomson Reuters, the award recognizes hospitals that have achieved excellence across the whole organization: clinical outcomes, patient safety, adherence to national treatment standards, patient satisfaction, operational efficiency, and financial stability. For the patient, this means the hospital is significantly more likely to provide dependable, high-quality care because doing the right thing at the right time matters to everyone in the hospital.

"You can't just be good at cutting expenses or reducing mortality. You have to be a balanced, high-performing hospital," said Jean Chenoweth, senior vice president of Thomson Reuters.

In the study, hospitals were scored against others within the same category. "Only 20 hospitals from across the country qualified in the ‘large community hospital' category, so making the cut is extremely difficult," said Knight.

Scott J. Taylor, President of Cartegraph Systems and Chair of Mercy's Board of Trustees, noted that, "This most recent award, coupled with our earlier designation as the only Magnet hospital in the region, validates Mercy's leadership role and reflects the fact that our board, management, medical staff, and employees all work well together to provide superior care while constantly looking for additional ways to improve."

"The 100 Top Hospitals winners raised the bar again this year, delivering a higher level reliable care and greater value for their communities," said Chenoweth, of Thomson Reuters.

The winning hospitals were announced in the March 30 edition of Modern Healthcare magazine. To learn more about the 100 Top Hospitals award, visit


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