Phone scam/credit card fraud warning in Dubuque - KWWL - Eastern Iowa Breaking News, Weather, Closings

Phone scam/credit card fraud warning in Dubuque

DUBUQUE (KWWL) -- Police in Dubuque warn people about a credit card scam.  Police say the Dubuque County Emergency 911 Dispatch Center was inundated with calls Sunday from citizens concerning telephone calls they had received about their credit card information being compromised.

Several people called the KWWL newsroom complaining of the same issue.  When the call is answered, police say a recording is played claiming to be DuTrac Community Credit Union.  That recording reportedly states the person's credit card information has been compromised and they are instructed to "press 1" for the "Security Department," then they are instructed to enter their credit card number and Personal Identification Number (PIN).

Dubuque Police say DuTrac is not affiliated with these calls in any way, saying they are a fraudulent attempt to acquire the call recipient's credit card information.

Police advise people to hang up as soon as they identify this kind of call and never give out personal information over the phone.

If personal information is compromised, people can contact their credit card company fraud division as soon as possible to halt potential unauthorized transactions.

Online Producer: Mike Verlo

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