KWWL Frequently Asked Questions - KWWL.com

Got a question about KWWL and KWWL.com? Look here first. We've answered some of the most-asked questions about Iowa's News Channel 7.

What do the letters KWWL stand for?
They stand for "Keep Watching Waterloo."

How do I submit a story idea for news coverage?
We've made it easy. Email is the best choice for scheduled events. Send your information to kwwlnews@kwwl.com. You may follow up with a call to our Assignment Desk at 319-291-1207. Please remember to include contact information, time, date and place in your e-mail. If you see news happen, call our Waterloo newsroom at 319-291-1240. Send your cell phone pictures to kwwlnews@kwwl.com. You may also use our new photo submission tool to upload still photos or video on KWWL.com.

How do I get a copy of a story that aired on KWWL?
We've made that easy too. Find the "Request Video" tab at the top of this page. Click that and you'll see the form you'll need to fill out and the details about the process. (Adobe Acrobat Reader is required to see the form. Get it for free, by clicking this link.)

How do I submit a weather photo for Mark's Hot Shots?
You can send your Hot Shot to:
Hot Shots
KWWL TV Weather
500 East Fourth Street
Waterloo, IA 50703

Or, email schnack@kwwl.com.
Or, use our new photo submission tool. You'll find it on our main weather page.

How do I get a Public Service Announcement or Community Event on KWWL?
PSAs can be sent on DVC Pro tape to Community Services, KWWL TV, 500 East Fourth Street, Waterloo, IA 50703. You may send news releases about your event to the same address, for consideration by our marketing and community relations department.

How do I submit an item to the KWWL.com Community Calendar?
First you have to register, the service is free, then you can post the event. That way our viewers have 24/7 access to the information. Click here to get started.

How do I buy commercial time on KWWL or advertising on KWWL.com?
Our Account Executives would be happy to help you. In Waterloo, please call our switchboard at 319-291-1200, in Cedar Rapids, call Jason Davis or David Keyes at 319-365-4722 and in Dubuque, call Trish Kennedy at 563-588-4430. Or you can see our entire sales staff on the Advertise with Us page.

How do I apply for a satellite waiver?
Information for satellite TV subscribers who do not have access to WIS as a local channel on their system can be found by clicking here.

Does KWWL turn up the volume on commercials?
No. The audio in many commercials is processed in a way to make it sound louder. KWWL's transmission equipment is designed to maintain normal audio levels across our programming day.

How can I write the stars of my favorite NBC shows? 
You can send mail to the stars of NBC prime time comedies and dramas by addressing your envelope to the star, c/o NBC, 2000 West Alameda, Burbank, CA 91523.

For NBC news anchors, stars of Late Night with Conan O'Brien and Saturday Night Live, write to them in care of NBC 30 Rockefeller Plaza, New York, NY 10012.

Or visit NBC.com.

Is Mark Schnackenberg Mark's real name?
Yes.

I've got a question about KWWL that should be on the list. How can I ask it?
Click here to send an email to our Internet director. We may post the answer in this FAQ if the question comes up enough.